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LGBTQ+ Friendly Business Checklist

1. Non-Discrimination Policy

A clearly stated non-discrimination policy that includes sexual orientation and gender identity, visible on the website or in the business premises. For instance, this could be a framed statement at the entrance or a dedicated section on your website's homepage.

2. Inclusive Signage and LGBTQ Symbols

Visible signage and LGBTQ symbols, such as rainbow flags or stickers, indicating that everyone is welcome, regardless of their sexual orientation, gender identity, or expression. Placing a rainbow decal on your entrance door  can serve as a powerful symbol of inclusivity.

3.Gender-Neutral Bathrooms

Having at least one gender-neutral bathroom, or clear policies allowing individuals to use the bathroom that aligns with their gender identity.  Signage can be simple, such as 'Restroom' with a universally understood symbol.

4. Community Engagement

Engaging with the local LGBTQ community through hosting events, collaborations, promotions, or offering a safe space for meetings or events.

5.Resource Accessibility

Providing resources or information on LGBTQ-friendly services, support, or advocacy groups within the community.

6.Feedback Mechanism

A mechanism for customers to give feedback on their experience, ensuring the business can respond to the needs of the LGBTQ community.

7. Inclusive Marketing

Marketing materials and advertisements that reflect diversity and include LGBTQ individuals or families. This means showcasing diversity in your promotional content, making everyone feel represented

8. Inclusive Language

Use of inclusive language in verbal and written communications, such as forms, applications, and customer interactions. This includes options beyond 'male' and 'female' on forms and training staff on gender-neutral greetings.

9. LGBTQ Representation

Actively foster a diverse and inclusive environment, where all individuals, regardless of their sexual orientation, gender identity, or expression, are encouraged and supported.

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